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FAQ’s PAGE


PAGE 3 – Privacy & Security

What does Ballay Gallery do with my information?

a1. Purchasing Information: When you purchase an item from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, mailing address and email address. We do NOT store any credit card information.


a2. Subscribing to Newsletter: With your permission, we may send you emails about our store, BDBlog posts, new products, special offers and other updates. We only save your email address and first name provided at the time of subscribing and you can unsubscribe at any time.

How does Ballay Gallery obtain my consent?

a1. When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, it is implied that you consent to our collecting it and using it for that specific reason only.


a2. If you provide your name and email by subscribing to Ballay Gallery, we will also provide you with an opportunity to unsubscribe at any time.

Can I withdraw my consent to receive newsletter emails from Ballay Gallery?

a. If after you opt-in, you change your mind, you may withdraw your consent for us to contact you at anytime, by selecting the “unsubscribe” button or contacting us at bgsupport@ballaygallery.com.

Disclosure Exception for Personal Information: Ballay Gallery may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

How is the Ballay Gallery Website Secured?

a. To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

The Ballay Gallery Website is secured with an SSL Certificate. The SSL certificate encrypts all traffic that goes through the website and ensures that sensitive information like login credentials and credit card details remains protected.

Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

How are payments processed in the Ballay Gallery Shop?

a. Ballay Gallery uses Stripe process online payments stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is automatically deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

To read detailed information about the Stripe Global Privacy Policy — Worldwide, visit Privacy Policy – United States | Stripe

How is my information used by Third-Party Services partnering with Ballay Gallery to fulfill my order?

a. In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For fulfillment, Ballay Gallery only works with one partner through a secure API connection.

Once you leave our store’s website or are redirected to a third-party website or application (i.e., a Social Media platform) through any button or link, you are no longer governed by our Privacy Policy or our website’s Terms of Service.

When you click on links on our store, they may direct you away from our site. This can always be verified by confirming your open browser contains “ballaygallery” within the root URL description. We are not responsible for the privacy practices of other sites and always encourage you to read their privacy statements.



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